Frequently Asked Questions
Everything you need to know about bringing light and comfort to your home.
What is the average shipping time for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, depending on your location within the continental US.
Do you offer international shipping?
Currently, Luminara ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for furniture and lighting?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to oversized furniture pieces.
Are your lighting products compatible with smart home systems?
Many of our modern fixtures are compatible with smart bulbs and dimmable switches. Please check the 'Specifications' section on individual product pages for details.
What should I do if my order arrives damaged?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage for a free replacement.
Do you provide assembly services for larger furniture?
While we do not provide in-house assembly, all products come with detailed instructions and the necessary hardware. We also partner with third-party assembly services in select cities.