Returns & Exchanges

At Luminara, we want you to be completely enamored with your home sanctuary; if a piece isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully place the items in their original packaging with all tags attached to ensure they are protected during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until we notify you that your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing